Every time you export one or more products from feed® to NOBB, an export job is created, which you can track in the job overview.
Exporting a product to NOBB involves several operations that must be completed in the correct sequence to update product information, images, documents, packaging, and prices.
Due to this process, it may take some time from the start of the export until all information is fully transferred and updated in NOBB.
To check whether an export is complete or if there have been any issues with the job, you can view the status in the job overview.
Click on:
Integrations (the menu item on the left side)
Jobs
NOBB export
Select the job you want to view the details for.
Inside Job Details, click on the line with a warning or error to view the details.
Note: When you access the "Job Overview," you will first see an overview of job types. This list may include many other jobs besides NOBB Export.
If the list is extensive, you can filter by job type "NOBB" to reduce the number of lines in the list.
Note: When exporting new products, you may receive error messages indicating that images, prices, and/or packaging are missing, even though these are present in the product within feed®. This happens because the product is first created to be assigned a NOBB number, before these additions can be included. If this process takes time, you will receive a message from NOBB indicating that the product has been created but is missing images, prices, and/or packaging, which will show discrepancies until the export is completed and the remaining information is uploaded.
Therefore, wait until the export job is finished (see the job overview) before addressing any discrepancies. Messages about missing images and packaging will disappear as soon as these details are fully updated in NOBB, provided everything proceeds as expected.